Ritz is the CEO of Servebase. Formerly a management consultant with IBM and Accenture, Ritz has over seventeen year’s business and technology experience including the leadership of technology implementation projects for some of the biggest names in retail, telecommunications and financial services. In May 2011, Ritz led a major growth capital investment in Servebase by Abacus Partners – a privately funded investment firm that he founded in 2008.
Ritz holds a Bachelor of Commerce degree in Computer Science from Stellenbosch University and an Executive MBA with Distinction from London Business School.
Richard joined Servebase in March 2012 having spent 25 years in commercial and finance functions, mainly in technology based companies. Positions have included international roles in large outsourcing projects for Siemens, CFO for a UK security provider and the turnaround and sale of Dione Ltd, a dominant design, developer and distributor of smart card reading devices for UK and international banks and retailers.
Richard is also responsible for all HR and legal functions within the company.
Salvatore joined Servebase as a junior developer in 1998. He then progressed through the development team and in 2004 was appointed to Development Manager. Salvatore led the team through many projects including chip and PIN and PCI-DSS Level 1 compliance. Most recently he is credited with the conception and creation of the latest Servebase product, ANYpay.
In March 2010 Salvatore was promoted to Chief Technical Officer with full responsibility for all technical areas of the business.
James has been with Servebase from the outset and has enjoyed many roles during the evolution of the company. In his current position of Business Delivery Director, he ensures the company is able to fulfil the expectations of its clients and strategic partners by delivering the functionality they require in the shortest possible time frames.
Prior to this James achieved the status of CIO where he oversaw the running of the Customer Services and Technology teams as well as instigating many exciting projects such as chip & PIN, 3D Secure and PCI-DSS compliance. After that, he became Strategic Development Director, responsible for investigating new industry initiatives and developments for inclusion in the future direction of the business.
Melissa is a highly experienced global payments industry executive, having worked for payments service provider Comms XL, a subsidiary of Transaction Network Services (TNS), one of the World’s leading suppliers of electronic payment processing products.
Melissa has a broad range of strategic, IT and payments expertise, and is particularly strong in the areas of marketing and product management. Prior to joining Servebase, she was the Marketing Manager at STS, where she was instrumental to successfully launching an Electronic Funds Transfer (EFT) software application in Europe, and Product & Marketing Director at Mint Wireless, a specialised mobile payments company working with leading Enterprise Mobility businesses like Motorola on their mobile point of sale (POS) and payment strategies.
As Founder and former CEO of Servebase, Luigi has helped guide the Company to its current position of industry leadership. A pioneer in the industry, Luigi recognised the potential of integrated card processing systems and founded Servebase in 1987. Under his guidance, the Company has grown from a two person start up into a global payment solutions provider with many blue chip clients and partners.
Luigi relocated to the USA in 2011 where he focuses on developing client and business partner relationships for Servebase in the North American market.
Chris worked in the Servebase UK office as Sales Director from 1998 to 2007, building upon the network of Banks, Business partners and Clients across Europe.
In 2007 Chris relocated to Sydney, Australia to launch the Asia pacific office. Since then he has been building a network of Banks, Processors, Business Partners and Clients in the region. Under Chris’s leadership the business is rapidly growing with many large client wins across the region including The City of Dreams and most recently The Wynn hotel in Macau.
Christopher is responsible for ensuring that Servebase deliver professional and efficient customer service to all clients globally, incorporating Implementation, Service Desk and Account Management functions.
Christopher joined Servebase in 1998 direct from college and during this time has held a variety of positions within the software support remit. Starting as a Support Analyst, Christopher took on management responsibilities for the team before being promoted to Customer Services Manager in 2006. He is credited with the merger of the three separate functions, successfully streamlining the customer service experience that Servebase provide.
Christopher is ITIL qualified and is currently working to implement this methodology as standard practice across the customer services teams.